Terms of Service

This document outlines the terms and conditions (“Terms”) governing the sale of products (“Products”) on the Back Room Studios website (“our site”). By placing an order with us, you enter into a contractual agreement with Back Room Studios, bound by these Terms. Please carefully read and understand these Terms before making any purchases. By ordering our Products, you confirm that you are at least 18 years old and agree to abide by these Terms and any additional documents referenced herein. It is recommended to print a copy of these Terms for future reference.

  1. About Us

We are Back Room Studios, dedicated to offering a curated collection of Contemporary Art and Asian Antiques. You can contact us via email at info@backroomstudions.com.au or reach us directly at +61407552988 (International) or 0407552988 (Within Australia).

  1. Product Descriptions and Availability

2.1. Descriptions of our Products on the site are accurate, and images are of the actual item you will receive. We make every effort to provide accurate descriptions and display colours authentically, though variations may occur depending on the device you are viewing them on.

2.2. Our collection primarily consists of original artworks and Asian antiques. We provide detailed condition reports and make every effort to detect age-related wear or damage, ensuring transparency about the history of each item.

  1. Personal Information Usage

Your personal information is used to facilitate the delivery of your purchases and provide our regular client newsletter. We do not sell or share your personal information.

  1. Consumer Rights

As a consumer, you have legal rights regarding faulty or inaccurately described Products. Our Returns policy provides further details on this matter.

  1. Order Process

5.1. Review your order carefully before submitting it. If an error is identified, contact us promptly to correct it. We will try to rectify any errors before processing the order, but we cannot guarantee this.

5.2. Upon order placement, you will receive an acknowledgment email. This acknowledgment does not confirm order acceptance. The Contract is formed when we send a Dispatch Confirmation, indicating that the Products have been dispatched.

  1. Changes to Terms

6.1. We may revise these Terms. It is your responsibility to review them before each purchase.

6.2. The Terms in force at the time of each order will apply.

6.3. If changes are made after an order, the revised Terms will not apply to that specific order.

  1. Delivery

7.1. We charge for shipping, using quality packing materials suitable for delicate items. Delivery is made through a reliable carrier with online tracking. Worldwide delivery is available with some limitations.

7.2. Orders are generally fulfilled within 2 working days. Please refer to your delivery confirmation email for specific details.

7.3. Delivery is considered complete when the items are delivered to the address provided. If unavailable, you may need to collect the Product or pay for redelivery.

  1. Product Prices and Delivery Charges

8.1 We are currently NOT registered for GST.

  1. Payment

9.1. Prices are in Australian Dollars. We accept payment by bank transfer, EFTPOS, debit card, credit card, or Cash.

9.2. Payment is required in advance. Bank transfer is accepted, and orders are processed upon payment confirmation.

9.3. For purchases above $1,000AUD, additional verification may be required.

9.4. Failure to make timely payments may result in order cancellation or interest charges.

  1. Events Outside Our Control

10.1. We are not liable for failure to perform or delays caused by events beyond our control (“Event Outside Our Control”).

10.2. In the event of an Event Outside Our Control, we will notify you promptly, and our obligations will be suspended for the duration of the event.

  1. Disclaimer of Warranties

11.1 Products are provided “as is”

  1. Contact Information

Contact us via email at info@backroomstudios.com.au  or by phone +61 407552988 (International ),  within Australia 0407552988.

By placing an order with Back Room Studios, you agree to these Terms. Thank you for choosing us for your Contemporary Art and Asian Antique needs.

Acknowledgement of Country

We acknowledge Tasmanian Aboriginal People as traditional custodians of this land. We pay respect to Elders past, present and future, as they hold the memories, traditions, culture and hope for generations to come.

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